Public Radio Management
What Everyone Needs to Know about Crisis Management and Why Does It Matter?
economy? The Gulf Oil Spill? Toyota’s faulty brakes? For us in public
broadcasting, Juan William’s firing? The potential de-funding of public
broadcasting? What is a crisis and is there really a way to manage one?
PRPD put together a Webinar with two top crisis management experts: Download Webinar
(wmv) Mitroff Slides
(pdf) Phelps Slide Show
Difficult Conversations: Communication in Crisis
Resources: Prep worksheet: Prep worksheet instructions Difficult Conversations book info
lot of the work we do as program directors, frankly, involves resolving
conflict. And that's not a bad thing. Conflict comes up as a result of
competing passions. How do you deal with them? Often, in these
difficult conversations, we find ourselves defensive or even offensive
(in the sense of taking a stand "for" something).
webinar, Helen Barrington, PD at WFCR, Amherst, MA shared knowledge
gained while earning a Master's in Conflict Resolution, offering some
practical tools for dealing with passionate people. AND she suggests how
to lead your staff in dealing with difficult situations.
these tools can also be employed in preparing audiences for
program/schedule changes and the "aftermath" of such changes. They are
also helpful in dealing with difficult staff interactions.
Envision a Larger Success
Thoughts on public radio's biggest successes and shortcomings and how both might shape our future.
Charting the Territory
A multi-year project to transform public radio stations into public service media companies.
Case Study: Strengthening Your Station/University Relationship
How one station works to both support its licensee and make sure the university knows the value of its public radio station.